April 30th, 2020

Within the last 2 months, our communities have been affected in all sorts of ways. Either loss of income, employment, or health. If you are experiencing hardship during the COVID-19 (Coronavirus) pandemic, please call FFCU. We are working hard to assist our members during these unprecedented times.

Financial Assistance Programs Available to FFCU Members:

*Fee-free Skip-A-Pay, up to 2 months
*Line of Credit Loan with credit limits up to $5,000 and 0% APR for the first 6 months from account opening.
*Mortgage Assistance to FFCU members.
*Loan payment late fees may be waived if occurred after March 16th, 2020 through May 18th, 2020.

For more information on our Financial Assistance Programs, call 231-733-4600 or 800-332-0779.

April 13th, 2020

The IRS has issued the first set of Economic Impact Payments.
To view pending deposits, log into E~Branch Online Banking:

– Click Transactions on the taskbar
– Select Pending Transactions

If there is a pending deposit, you will see the amount and the day the deposit will go into your account.

To track the status of your Economic Impact Payment or for information for non-tax filers visit: www.irs.gov/coronavirus/economic-impact-payments

April 7th, 2020

Read our fraud education article about Coronavirus Stimulus Scams to stay up to date on how can you protect your bank account.

Scammers will pose as government agencies and financial institutions and ask for personal information to hack your account. Remember the IRS, does not initiate conversations with you via the telephone, email, or text. If someone calls asking for personal information of any type, claiming to be from the IRS or your financial institution, don’t give it to them.

April 3rd, 2020

We want to assure our members that we are here to help with your financial needs during these difficult times.

FFCU is offering a Line of Credit Loan with credit limits up to $5,000 and 0% APR for the first 6 months from account opening. Call FFCU’s Contact Center for more information and to open your line of credit today at 231-733-4600 or 800-332-0779.

Thank you for being a loyal member of FFCU.

* *A personal Line of Credit is a loan and subject to individual credit approval. Terms and conditions apply.

March 31st, 2020

Staying smart about personal health is necessary to fight Coronavirus (COVID-19). But we also need to stay smart about cybersecurity. Stay up to date on fraud education by visiting: https://ff-cu.org/fraud-education/
***Never provide account number, social security number, online/mobile banking credentials, PIN, or other sensitive information to anyone who calls you. Even if they claim to be FFCU.

March 30th, 2020


March 23rd, 2020

We are all in this together, thank you for your patience and understanding. We are here for the community during this uncertain time. Governor Whitmer’s stay-at-home order for Michigan residents will go into effect on March 24th. Family Financial Credit Union is an essential business and will remain open to serve our members.  If you are experiencing hardship due to COVID-19 (Coronavirus) please call FFCU at 231-733-4600 or 800-332-0779.

Family Financial Credit Union is a safe haven for your funds. As a member of the National Credit Union Administration (NCUA), an administration fully supported by the United States government, Family Financial Credit Union insures members’ accounts up to $250,000.00.

Family Financial Credit Union is a cooperative member of a secure financial credit union system. For more information about NCUA insurance, please visit www.ncua.gov or call FFCU.

**Our Hart branch location is temporarily closed, with a tentative date of reopening Wednesday, March 25th**
Hart ATM is still accepting deposits, withdrawals, and transfers.

How to Communicate with FFCU

Contact Center—231-733-4600 or 800-332-0779
Mobile Banking—Messages Feature

March 20th, 2020

Stay safe and stay connected with FFCU

We would like to thank our members for your support. Our staff is working hard on sanitizing as often as possible. If you and your family are practicing social distancing, below are some ways to access your money, manage your accounts, apply for loans, open accounts and much more.

FFCU drive-thrus are open from:

Locations                                                             Drive-Thru Hours

Muskegon                                                        Monday – Friday
3575 Henry Street                                            7:30 am – 7:00 pm
Muskegon MI 49441                                        Saturday 9:00 am – 12:00 pm

North Muskegon                                          Monday – Friday
1798 Holton Road                                            7:00 am – 7:00 pm
Muskegon MI 49442                                       Saturday 9:00 am – 1:00 pm

Hart                                                                    Monday – Friday
4075 W Polk Rd                                                8:30 am – 7:00 pm
Hart MI 49420                                                  Saturday 9:00 am – 12:00 pm


FFCU Contact Center is open Monday-Friday 8:00 am-6:00 pm, call 231.733.4600 or 800.332.0779.

What can you do from home:

-Online banking from your home computer. Transfer funds, submit skip-a-pay (fee-free at this time), check balances, bill pay and much more.

-Mobile Banking from your smartphone. The app allows you to access your accounts, pay bills, remote deposit checks, and check balances.

To activate Online/Mobile banking please call FFCU’s Contact Center.

Also our members have access to over 30,00 fee-free ATMs. Click here to find an ATM near you. 


March 17th, 2020

If you are experiencing a hardship due to the (COVID-19) Coronavirus, please call FFCU at 231.733.4600 or 800.332.0779.  Don’t forget FFCU is offering a fee free Skip-A-Pay at this time. Click here for more details on skip-a-pay.

March 13th, 2020

FFCU’s Annual Meeting on Saturday, March 21, 2020, has been postponed.